Technical Services Consultant

Posted 12 days agoViewed

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💎 Seniority level: Junior, 2-5 years

📍 Location: United States

🔍 Industry: Software Development

🏢 Company: iBase-t

🗣️ Languages: English

⏳ Experience: 2-5 years

🪄 Skills: Node.jsProject ManagementSoftware DevelopmentSQLAgileFrontend DevelopmentGitHibernateJavaJavascriptKubernetesOracleReact.jsSpringActiveMQReduxTomcatCommunication SkillsProblem SolvingInterpersonal skillsAdaptabilityJSON

Requirements:

Proven experience (2-5 years) in software development, technical consulting, system integration, or IT services role.
Java
JavaScript
Spring
Hibernate
REST APIs
microservices architecture
Oracle
SQL Server
SQL query
XML
XSLT
JSON
JEE
JMS
Tomcat
ActiveMQ
Kubernetes
Git
React.js
Redux
Node.js
Web UI
Agile methodology
Strong analytical skills and ability to troubleshoot complex technical issues.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.
Self-starter and capable of managing multiple projects and working independently and remotely.
Ability to build strong relationships with clients and work collaboratively with cross-functional teams.
Flexibility to adapt to changing client needs and keep up with evolving technologies.
Familiarity with manufacturing process, A&D industry, and MES system.
Experience in integrating MES with ERP and other enterprise systems.
Knowledge of IT infrastructure, cybersecurity, and cloud computing.
Experience or certification in AWS and Azure are a plus.

Responsibilities:

Work closely with clients and Business Service Consultants to understand customers’ technical requirements and business objectives.
Provide hands-on technical support on Solumina software implementation, including configuration, extension, and integration with other systems.
Assist in troubleshooting and resolving technical issues, ensuring minimal downtime and maximum performance.
Design, implement, and optimize technical solutions that align with client needs and industry best practices.
Implement and configure integrations between Solumina and various systems.
Act as a technical advisor, guiding clients on best practices and system enhancements.
Educate and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can leverage its capabilities.
Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience.
Maintain strong relationships with clients by providing ongoing support and proactive recommendations.
Work with project team in the planning, prioritizing and execution of assigned tasks, ensuring timely delivery and quality outcomes.
Develop and maintain technical documentation to support customer requirements.
Contribute to knowledge base to help clients and internal teams evolve best practices and recognize value from Solumina software.
Provide feedback on product improvements and contribute to the continuous enhancement of services.

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