Solutions Engineer, Enterprise - EMEA

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Requirements:

• 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
• Located in Europe - strong preference for candidates located in the UK, Germany, or France
• Fluent in English
• Experience managing networking equipment, cloud environments and linux servers
• Knowledge of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP) and their use for infrastructure design and operations
• Strong understanding of monitoring, observability, analysis and performance monitoring
• Excellent verbal and written communication skills - will be conducting technical conversations with prospects ranging from staff-level engineers and architects to senior executives
• Understanding of Security and governance topics applicable to network infrastructure
• Expertise in deploying cloud networking
• Willingness to travel as needed

Responsibilities:

• Manage all technical aspects of the sales process including product demonstration, proof of value, customer on-boarding, and feature requests
• Respond to RFIs, RFPs, and RFQs
• Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
• Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
• Conduct post-sales engineering check-ins (in collaboration with Customer Success) with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
• Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
• Attend trade shows, conferences, and meetups
• Travel to customers in designated territory