Dutch Speaking Customer Support for Online Marketplace Platform Department

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Requirements:

• Fluency in Dutch (written and spoken) is essential.
• A strong enthusiasm for customer service and online marketplaces.
• Outstanding communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a remote setting with strong organizational skills.

Responsibilities:

• Provide excellent customer support to Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to the online marketplace, addressing questions, issues, and feedback.
• Document customer interactions accurately and efficiently in our CRM system.
• Collaborate with team members to achieve service excellence and improve customer satisfaction.
• Engage in ongoing training to stay updated on platform features and industry trends.