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E-commerce Business Development Executive
Posted 15 days agoViewed
Requirements:
- Proven sales hunter with experience and track record of achieving sales targets and company objectives
- Vertical sales specialism of e-commerce online sales solutions within Hospitality and or Retail
- Highly motivated and results-oriented, with the ability to work independently and as part of a team
- Highly adept sales skills and of using needs / solutions based sales process
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with the merchants
- Strong presentation and demonstration skills, with the ability to convey complex information in a clear and compelling way
- Adaptable and flexible, with the ability to handle multiple tasks and changing priorities
- Analytical and problem-solving skills, with the ability to identify and resolve issues
- Proficient in using CRM systems and MS Office applications
Responsibilities:
- Managing the whole sales cycle from prospecting to closing, using various channels such as cold calling, referrals, networking, and online platforms, utilising the MEDDPICC sales process
- Develop your online and offline payment solutions knowledge to be considered a subject matter expert
- Conduct discovery calls and meetings with potential merchants, using effective questioning and listening skills to uncover their needs, pain points, and objectives through the MEDDPICC sales process
- Present and demonstrate the features and benefits of the merchant acquiring solutions, using relevant case studies, testimonials, and data
- Handle objections and concerns, and provide solutions that address the merchants' needs and expectations
- Negotiate and close contracts, ensuring compliance with the company's policies and procedures
- Build and maintain strong relationships with the merchants, and identify opportunities for cross-selling and upselling other products and services
- Update and manage the sales pipeline and CRM system, and report on the sales activities and results
- Act as the customer relationship owner to ensure delivery on customer expectations efficiently and within timeframe commitments to ensure their satisfaction and retention
- Collaborate with internal teams and coordinate activities such as delivery support, after-sales support and service
- Collaborate with the internal colleagues, such as marketing, product, and operations, to provide feedback and insights on the market trends, customer needs, and competitive landscape
- Attend and participate in sales meetings, training sessions, and events as per the requirements of the business
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