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Account Manager - Northeast US
Posted 16 days agoViewed
💎 Seniority level: Manager, 2+ years
💸 Salary: 90000.0 - 100000.0 USD per year
🔍 Industry: Insurance
🏢 Company: Kinetic👥 51-100CateringEventsInformation TechnologySoftware
🗣️ Languages: English
⏳ Experience: 2+ years
Requirements:
- Must be located in the Northeast US
- Must be able to travel 30-40% of the time
- 2+ years of experience in business operations or customer facing roles
- Bachelor’s degree or equivalent
- Strong attention to detail, data driven, highly organized, and a quick, curious learner
- Motivated self-starter with problem solving and issue resolution skills
- Ability to think on your feet and thrive in a dynamic, start-up environment
- Can work in a fast paced environment and manage multiple stakeholders at once
- Effectively manage their time to ensure customer requests are handled in timely manner
- Efficiently communicate technical impacts to non technical audience
Responsibilities:
- Serve as the main point of contact for policyholders, ensuring a seamless experience with Kinetic’s technology and services.
- Educate policyholders on the impact of Kinetic’s wearable technology in reducing workplace injuries.
- Analyze customers' key risk sources and develop tailored mitigation strategies to improve workplace safety
- Build and maintain strong relationships with key stakeholders, including business owners, operations leaders, and safety managers.
- Collaborate with internal teams, brokers, and external partners to proactively manage and reduce policyholders' total risk profile.
- Identify trends and opportunities for improvement, working closely with underwriting, customer success, and engineering teams to enhance our offerings.
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