German Speaking Customer Service for Digital Marketing & SEO Solutions Dept.

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Requirements:

• Fluency in German (both written and spoken) is essential.
• Strong interest in digital marketing and SEO concepts.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries and solve problems effectively.
• Self-motivated and able to work independently in a remote environment.

Responsibilities:

• Provide outstanding customer support to German-speaking clients via email, phone, and chat.
• Assist clients with inquiries related to digital marketing and SEO services.
• Resolve issues and provide solutions promptly while maintaining a professional demeanor.
• Document client interactions accurately to facilitate service improvement.
• Collaborate with team members to enhance customer experiences and achieve departmental goals.
• Engage in continuous learning to keep abreast of industry trends and service offerings.