Lead Generation/Appointment Setter

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Requirements:

• 1-2 years of experience in lead generation, appointment setting, or sales.
• HVAC sales experience is highly preferred.
• Excellent written and verbal communication skills.
• Ability to engage potential customers professionally and persuasively.
• Familiarity with CRM tools, email marketing platforms, and scheduling tools (training provided).

Responsibilities:

• Respond to inbound leads from email marketing campaigns and website inquiries.
• Engage and nurture warm leads from previous clients to promote the new membership program.
• Reach out to potential customers from Instagram and Google Ads inquiries.
• Follow up with interested prospects and ensure timely responses.
• Qualify leads and schedule appointments for HVAC services and consultations.
• Manage appointment bookings and send reminders to clients.
• Keep track of scheduled maintenance appointments for membership program subscribers.
• Educate potential clients about HVAC services and the benefits of the maintenance membership.
• Provide excellent customer service by answering basic HVAC-related questions (training provided).
• Track interactions and maintain lead data in a CRM or spreadsheet.
• Perform other duties as assigned.