Insurance Inspection Process Trainer and Compliance Specialist

Posted 18 days agoViewed

💎 Seniority level: Middle, 3+ years

📍 Location: United States

🔍 Industry: Insurance Tech

🏢 Company: Seek Now👥 501-1000💰 Private about 4 years agoIndustrial B2B Software Engineering InsurTech Insurance Real Estate

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: SalesforceContent creationCommunication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsPresentation skillsWritten communicationComplianceProblem-solving skillsTrainingTroubleshootingActive listeningJSONQuality AssuranceTechnical supportScripting

Requirements:

Strong proficiency with Microsoft Office tools (Word, PowerPoint, Excel)
Experience in content creation and instructional design
In-person instruction and presentation skills
Detail-oriented with strong organizational capabilities
Ability to interpret and apply compliance requirements
Problem-solving skills with a technical mindset
Communication skills, both written and verbal
Self-motivated with the ability to work independently
Minimum 3 years’ experience in staff adjusting, staff catastrophe claims handling or third-party insurance claim inspection services

Responsibilities:

Provide comprehensive technical support to field personnel
Monitor and enforce compliance with required certifications and qualifications
Design and create comprehensive in-person virtual development courses covering all products and services to ensure continuous employee growth.
Create short form video content to improve quality and efficiency of service performance using Learnie (Seek Now’s Learning Management System).
Generate regular compliance reports and identify areas for improvement
Troubleshoot technical issues and implement effective solutions
Communicate quality related feedback from Quality Assurance department to field personnel
Work closely with Contractor Development & Technology Team
Assist field teams in implementing quality improvement measures

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