Financial Counselor

Posted 20 days agoViewed

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💎 Seniority level: Junior, 2 years

📍 Location: USA

🔍 Industry: Health

🏢 Company: Equip Health👥 251-500💰 $34,999,935 Series C 12 months agoPersonal Health Fitness Wellness Health Care

🗣️ Languages: English

⏳ Experience: 2 years

🪄 Skills: Financial ManagementAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsExcellent communication skillsFinancial analysis

Requirements:

2 years of medical billing/insurance verification or financial counseling experience.
Strong billing knowledge.
Ability to maintain good work habits and be available during the working day for calls (depending on time zone).
Strong oral and written communication skills with excellent customer service skills.
Strong organizational and time management skills with a proven track record of being able to work independently and problem solve.
Comfortable in a fast-paced environment, subject to rapid change and innovation.
Microsoft Office and Google Suite experience.
Strong attention to detail.

Responsibilities:

Answer patients’ billing questions succinctly and within an average of 24 hours.
Assist patients in understanding their benefits information.
Set up and track payment plans.
Ensure weekly, monthly, and quarterly department goals are met.
Represent Equip Health professionally and with a positive attitude.
Comply with all elements within HIPAA and the Privacy Act.
Perform other duties as assigned.

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