Junior Promo Support Manager

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Requirements:

• Previous experience working in the iGaming industry: Customer support, Casino Coordinator, or Compliance Coordinator
• Proven proficiency in Excel, Jira, and the Microsoft Office suite
• Proven professional proficiency in English is a must
• High communication skills, the ability to organize a day-to-day task, a willingness to learn, and a curious mind are a must-have

Responsibilities:

• Providing full support to Promo Managers and the Team Lead in building and maintaining promo campaigns
• Assisting in daily operations: setup file preparation, campaigns creation, maintaining trackers, etc.
• Becoming an expert in using our Back Office, Client Area and Tableu systems
• Supporting promotional planning alongside Promo Managers
• Provide customer support via Jira tickets
• Assist in creating tasks for copywriter and promo designer