Software Development Manager - Salesforce

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Requirements:

• 5 years of experience in a Salesforce Development or Administration
• Knowledge of organizational technology standards, including testing and deployment
• Knowledge of software delivery roles and the responsibilities of each, such as software engineers, architects, leadership and product roles
• Experience mentoring and developing team members
• Experience using Agile metrics, such as throughput, work-in-progress (WIP), cycle-time and defect rates, to improve team performance
• Demonstrated ability to advocate on behalf of team members and projects using deliberate, accurate and persuasive language

Responsibilities:

• Lead and mentor an Agile team that leans into data-driven experimentation, innovation, quality and craftsmanship
• Communicate and promote the culture and mission of the company
• Collaborate with leadership to establish a divisional mission aligned with the company vision
• Promote iterative, thoughtful decision making within a self-organized team
• Recognize trends affecting delivery goals and support team decisions on short- and long-term resolutions, removing roadblocks when necessary
• Drive performance in areas such as quality, predictability, flow and velocity
• Coordinate response and communication of tech incidents to stakeholders
• Recognize trends across tech incidents and ensure true root causes have been identified and fixes implemented
• Stay informed of trends and changes in the broader technology, business and regulatory landscapes
• Regularly evaluate the team's size, organizational fit and position and propose changes to improve synergies
• Fully understand and plan for the product roadmap and maintain awareness of broader technical and business changes impacting the team
• Develop short-, mid- and long-term key results with the team to achieve team objectives
• Develop and retain talent in alignment with the product team's vision and roadmap
• Lead interviews and discussions regarding hiring decisions for candidates and promotions, pulling in appropriate subject matter experts as required
• Prepare and deliver reviews, compensation adjustments and promotions
• Identify, implement and drive adoption of best practices within the leadership community
• Mentor and support team members on any of the above responsibilities