People & Culture Assistant

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Requirements:

• Qualification in Human Resources (desirable).
• Previous experience in administration support People and Culture (Human Resources) position
• Proven experience in undertaking a variety of HR initiatives and projects.
• Project Management experience
• Understanding of Payroll processing requirements
• Experience in building positive working relationships and rapport with personnel across an organisation.
• Planning and Organisational Skills
• Project Management Skills
• Strong interpersonal skills coupled with effective communication skills.
• Presentation and document formatting
• A friendly and engaging personality who can build rapport quickly.
• Perform all tasks with the highest level of confidentiality and discretion.
• Ability to work independently, remain self-motivated, and show initiative.
• Ability to work within a team environment.
• Quality orientation to get the best results.
• Ability to look at the total business picture rather than just the issue at hand.
• Ability to negotiate, and work through projects to conclusions within specified time frames.
• Ability to work to competing deadlines.
• Willingness to go above and beyond to support clients, and team members and achieve business goals.

Responsibilities:

• Assist the Recruitment Officer with phone screens, interviews, reference checks, and updating the Candidate Management System (CMS).
• Facilitate pre-employment checks once an offer is accepted.
• Support the People & Culture Manager (MPC) and Recruitment Officer (RO) with employee life cycle activities.
• Coordinate various check-ins and surveys throughout the employee's initial months.
• Manage the Annual Reflect, Learn & Grow (RLG) Program and the Probationary Review Program (PRP).
• Send survey results to relevant parties and ensure timely completion.
• Coordinate with the hiring manager and departments to ensure streamlined onboarding.
• Set up new employees in the HRIS system (Employment Hero/HRIS) and manage necessary paperwork.
• Organize IT access, mobile numbers, business cards, and other onboarding essentials.
• Update the Organization Chart and ensure all onboarding steps are tracked and completed.
• Manage the deactivation of IT access and update the asset register during offboarding.
• Update relevant systems and inform team members of offboarding actions.
• Coordinate with departments to handle offboarding tasks efficiently.
• Conduct Quarterly Happiness surveys and report results.
• Assist in organizing team events and the Living the Values Awards.
• Create and issue presentations for award recipients and coordinate related tasks.
• Act as the main point of contact for HRIS queries and provide training.
• Oversee onboarding and offboarding tasks within the HRIS.
• Maintain accurate records and provide necessary reports and training.
• Communicate payroll changes to the third-party payroll provider.
• Review pay run reports and ensure all changes are processed.
• Monitor pay cycles and assist team members with payroll queries.
• Organize monthly sales team incentives and team member gifts within budget.
• Document meetings and communications in relevant applications.
• Support employee relations and escalate concerns as needed.
• Assist with People & Culture administration duties and perform tasks with a positive attitude.
• Embody the company’s mission and brand values daily.