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Senior Sales Operations Specialist
Posted 21 days agoViewed
💎 Seniority level: Senior, 5+ years
💸 Salary: 104800.0 - 125900.0 USD per year
🏢 Company: Aviatrix👥 51-100GamingSaaSNon-Fungible Token (NFT)Software
🗣️ Languages: English
⏳ Experience: 5+ years
Requirements:
- 5+ years of experience in Sales Operations, Revenue Operations, or a similar role in high-growth, hyper scale environments.
- Demonstrated track record of driving process improvements, managing CRM systems, and leading cross-functional initiatives.
- Proficiency in Salesforce.com, with a deep understanding of sales processes and data management.
- Expertise in data analysis using Excel/Google Sheets and SQL (advanced functions, pivot tables, data visualization).
- Experience with complementary sales tools (e.g., Clazar, LeanData, Impartner) and a keen ability to integrate new technologies into existing processes.
Responsibilities:
- Oversee and refine the full sales transaction lifecycle in Salesforce.com—from opportunities to quotes and orders—ensuring seamless, error-free execution.
- Own the deal registration workflow by managing tracking, approvals, and escalations while proactively identifying process bottlenecks.
- Collaborate with Sales, Finance, Legal, and other teams to troubleshoot complex transaction issues, enforce compliance, and drive operational improvements.
- Lead initiatives to maintain and enhance the accuracy, integrity, and usability of sales data across Salesforce and related tools.
- Develop and implement robust data governance and cleansing processes to support precise forecasting and strategic reporting.
- Utilize advanced analytics (Excel, Google Sheets, SQL) to identify trends, forecast pipeline behavior, and inform strategic decision-making.
- Identify inefficiencies within current workflows and spearhead automation projects that reduce manual effort and scale operations.
- Support training programs and best practices for the sales team, ensuring high levels of CRM adoption and data quality.
- Partner with cross functional teams to integrate and leverage new systems and tools that further enhance operational efficiency.
- Act as a bridge among Sales, Revenue Operations, Finance, and Deal Desk, championing continuous improvement and aligning operational strategies with broader business goals.
- Provide actionable insights and recommendations to sales analytic teams by transforming complex data into clear, strategic narratives.
- Lead special projects aimed at scaling revenue operations and driving measurable revenue performance improvements.
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- 3 years of experience in sales operations, operations management, data analyst, or related roles.
- Familiarity of sales tools: Salesforce, Salesloft or Outreach, LinkedIn, Seismic or similar tools.
- Experience in SalesForce required, including creating SalesForce reporting.
- Experian working a large matrixed sales organization and working with multiple teams and functional partners
- Familiarity with sales processes; specifically prospect and business development.
- Collaborate with Sales, Operations, Learning and Development and Marketing teams to develop sales training materials and processes tailored for outbound and inbound BDRs.
- Work with marketing team to ensure marketing campaign process, lead routing and feedback loop for inbound and outbound targets.
- Assist Outbound BDR team with creating cadences, pulling contacts and accounts for outbound outreach.
- Update sales collateral, plans, and scripts that align with our value proposition and messaging using tools like Spekit and 6Sense.
- Work with teams to gather feedback on the effectiveness of training materials and make necessary adjustments. Support the BDRs in their onboarding.
- Analyze BDR performance metrics and identify areas for improvement; provide applicable insights to enhance productivity and success rates.
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