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Customer Account Manager - US

Posted 21 days agoViewed

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💎 Seniority level: Manager, 6+ years

📍 Location: US

💸 Salary: 110000.0 - 152000.0 USD per year

🔍 Industry: SaaS

🏢 Company: Iterable👥 501-1000💰 $200,000,000 Series E almost 4 years agoArtificial Intelligence (AI)SaaSMobile AppsMarketingSoftware

🗣️ Languages: English

⏳ Experience: 6+ years

🪄 Skills: RESTful APIsAccount ManagementNegotiation skillsSales experienceStrategic thinkingCRMCustomer SuccessSaaS

Requirements:
  • Possess Relevant SaaS experience in Sales, Account Management
  • At least 6 years closing recurring revenue SaaS deals with Enterprise customers with business and technical stakeholders as a part of the buying process
  • At least 3 years of experience selling to existing customers and driving successful contract renewals
Responsibilities:
  • Drive the entire renewal and expansion sales cycle, from pipeline management and pricing proposal creation to forecast management and final deal closure.
  • Develop strategic account plans aligned with both Iterable's goals and customer objectives, ensuring a high level of customer satisfaction and retention.
  • Proactively introduce new products, new channels, and new services to customers, understanding their unique needs, and providing customized solutions.
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