Client Partner - Healthcare

10+ years’ of experience selling technical services including digital transformation. Client Account Management and Client Advocacy experience with proven customer/client facing skills. Ability to exhaust all avenues and present best value and pricing to leads and prospects and convert them to clients. Ability to communicate effectively and interface with at all levels, including senior management and technical personnel. A strong team player and servant leader who thrives in a fast-paced, dynamic environment, you excel at proactively and positively managing change. Ability to multitask as a detail-oriented, curious, and strong problem solver. Effectively manage high-pressure situations with a high degree of patience, tenacity, and tact, by involving the appropriate resources as necessary. Highest commitment to customer service and satisfaction. Strong problem resolution negotiation and closing skills. Excellent planning, time management, communication, decision-making, presentation, organization, and interpersonal skills. Results-oriented. Ability to plan week, month, and quarter with proven results. Determination, persistence, and ability to add new clients. Ability to take “no” for an answer. A sense of urgency and a bias for action.

Consistently prospect, pursue, and close new business. Ability to identify new leads and prospects, generate call lists, and obtain client meetings. Build and grow strong client relationships through regular communication, firm alignment and expert expectation management to increase the partnership between 10Pearls, client, delivery teams, and executive stakeholders. Understand the client's business priorities, pain points, overall technology landscape, organization, timeline, and priorities for capitalizing their return on investment. Work with clients to identify new needs and obtain qualified job requirements. Negotiate with clients to establish appropriate bill rates, contract terms, and fees. Identify client growth areas and strategically plan with the Sales and Executive team to grow existing teams and help identify growth opportunities. Build customer advocates - develop deep strategic client relationships and build a loyal client base that actively advocates for our company. Develop and implement Customer Success Initiatives - leverage prior experiences and an entrepreneurial spirit to help us establish new best practices. Leads the pursuit and capture of client renewals.