Client Partner - Healthcare

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Requirements:

• 10+ years’ of experience selling technical services including digital transformation.
• Client Account Management and Client Advocacy experience with proven customer/client facing skills.
• Ability to exhaust all avenues and present best value and pricing to leads and prospects and convert them to clients.
• Ability to communicate effectively and interface with at all levels, including senior management and technical personnel.
• A strong team player and servant leader who thrives in a fast-paced, dynamic environment, you excel at proactively and positively managing change.
• Ability to multitask as a detail-oriented, curious, and strong problem solver.
• Effectively manage high-pressure situations with a high degree of patience, tenacity, and tact, by involving the appropriate resources as necessary.
• Highest commitment to customer service and satisfaction.
• Strong problem resolution negotiation and closing skills. Excellent planning, time management, communication, decision-making, presentation, organization, and interpersonal skills.
• Results-oriented. Ability to plan week, month, and quarter with proven results.
• Determination, persistence, and ability to add new clients. Ability to take “no” for an answer.
• A sense of urgency and a bias for action.

Responsibilities:

• Consistently prospect, pursue, and close new business. Ability to identify new leads and prospects, generate call lists, and obtain client meetings.
• Build and grow strong client relationships through regular communication, firm alignment and expert expectation management to increase the partnership between 10Pearls, client, delivery teams, and executive stakeholders.
• Understand the client's business priorities, pain points, overall technology landscape, organization, timeline, and priorities for capitalizing their return on investment.
• Work with clients to identify new needs and obtain qualified job requirements.
• Negotiate with clients to establish appropriate bill rates, contract terms, and fees.
• Identify client growth areas and strategically plan with the Sales and Executive team to grow existing teams and help identify growth opportunities.
• Build customer advocates - develop deep strategic client relationships and build a loyal client base that actively advocates for our company.
• Develop and implement Customer Success Initiatives - leverage prior experiences and an entrepreneurial spirit to help us establish new best practices.
• Leads the pursuit and capture of client renewals.