Apply

Manager, Clinical Quality and Training

Posted 21 days agoViewed

View full description

💎 Seniority level: Manager, 5 years

🔍 Industry: Healthcare

🏢 Company: CopilotIQ👥 251-500💰 Series B 5 months agoMedicalMedical DeviceWellnessHealth Care

⏳ Experience: 5 years

Requirements:
  • Must have a current, active, unrestricted RN license (multi-state compact license preferred) and be in good standing with the Board of Registered Nurses.
  • A minimum of 2 years hands on nursing experience is required; telehealth and chronic care management experience is strongly preferred.
  • At least 5 years experience facilitating clinical training, developing and designing course content, and with learning management systems.
  • Previous experience with quality and patient safety systems required.
  • Experience managing projects with multiple stakeholders with proven ability to manage multiple initiatives and clearly set and communicate priorities.
  • Certification in instructional design and/or e-learning platforms strongly preferred.
  • People management experience is preferred.
  • An attitude and work ethic that meets our core values and goals.
  • Confident leadership, able to make evidence based decisions, and implement change tactfully. Self-motivated.
  • Professional and effective communication style that translates across all members of team members and patients.
  • Strong problem solving skills with the ability to calm others. Handle patient escalations with respect and dignity, defusing the situation and problem solving to ensure patient satisfaction.
  • A willingness to jump in and help where needed to ensure team success.
Responsibilities:
  • Play an active role in maintaining the quality and patient safety system through the monitoring, measuring, and investigation through chart review, CAPAs, and CANDOR investigations.
  • Create, update, and monitor compliance with standard operating procedures.
  • Assist in the execution of internal audits.
  • Build and implement a comprehensive, scalable clinical training program.
  • Partner with clinical managers to design and facilitate effective onboarding training for new team members.
  • Assist with the facilitation of new hire training for all new nurses and providers.
  • Provide training for current team members on new programs, system upgrades, or other key initiatives.
  • Develop and facilitate ongoing education for all clinical programs.
  • In partnership with the clinical managers, support reeducation of team members when deficiencies in performance are identified.
  • Develop measures for ensuring the effectiveness of training, setting target metrics, and striving for continuous improvement.
  • Collaborate across multiple teams to develop and ensure training content is kept up to date.
  • In partnership with Clinical Leadership, develop training policies and guidelines as needed.
  • Act as a resource (SME) for all of our clinical team members.
  • As our company scales, assist in the implementation of changes to our systems, workflows, and procedures.
  • Special projects and other assignments as needed.
Apply

Related Jobs

Apply

🧭 Full-Time

🔍 Health tech

🏢 Company: Biofourmis👥 251-500💰 $20,000,000 Series D over 2 years ago🫂 Last layoff 4 months agoPersonal HealthBiotechnologyTherapeuticsmHealthPredictive Analytics

  • Must have a current, active, unrestricted RN license (multi-state compact license preferred) and be in good standing with the Board of Registered Nurses.
  • A minimum of 2 years hands on nursing experience is required; telehealth and chronic care management experience is strongly preferred.
  • At least 5 years experience facilitating clinical training, developing and designing course content, and with learning management systems.
  • Previous experience with quality and patient safety systems required.
  • Experience managing projects with multiple stakeholders with proven ability to manage multiple initiatives and clearly set and communicate priorities.
  • Certification in instructional design and/or e-learning platforms strongly preferred.
  • Play an active role in maintaining the quality and patient safety system through the monitoring, measuring, and investigation through chart review, CAPAs, and CANDOR investigations.
  • Create, update, and monitor compliance with standard operating procedures.
  • Assist in the execution of internal audits.
  • Build and implement a comprehensive, scalable clinical training program.
  • Partner with clinical managers to design and facilitate effective onboarding training for new team members.
  • Assist with the facilitation of new hire training for all new nurses and providers.
  • Provide training for current team members on new programs, system upgrades, or other key initiatives.
  • Develop and facilitate ongoing education for all clinical programs.
  • In partnership with the clinical managers, support reeducation of team members when deficiencies in performance are identified.
  • Develop measures for ensuring the effectiveness of training, setting target metrics, and striving for continuous improvement.
  • Collaborate across multiple teams to develop and ensure training content is kept up to date.
  • In partnership with Clinical Leadership, develop training policies and guidelines as needed.
  • Act as a resource (SME) for all of our clinical team members.
  • As our company scales, assist in the implementation of changes to our systems, workflows, and procedures.
  • Special projects and other assignments as needed.
Posted 21 days ago
Apply

Related Articles

Posted about 1 month ago

Why remote work is such a nice opportunity?

Why is remote work so nice? Let's try to see!

Posted 7 months ago

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

Posted 8 months ago

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Posted 8 months ago

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

Posted 8 months ago

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.