Renewal Manager, Managed Renewals

Posted 22 days agoViewed

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💎 Seniority level: Manager, 2+ years

📍 Location: United States, Canada

💸 Salary: 120000.0 USD per year

🔍 Industry: Software/Technology

🏢 Company: Sprout General Referrals

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: SalesforceCommunication SkillsCustomer serviceNegotiationAccount ManagementRelationship managementSales experienceCustomer SuccessSaaS

Requirements:

2+ years of experience in sales, customer success or business services with a strong emphasis on customer retention
Proven experience managing complex enterprise-level accounts
Documented success contributing to shared portfolio retention and growth goals

Responsibilities:

Become a Sprout Social and Social Media expert to confidently speak to ever-changing trends, new product features, and platform enhancements to help assist in conversation around extending contract terms
Successfully execute renewals for Sprout Social’s customers.
Partner with the Manager of Customer Success, Renewals to define key success metrics for your role and how you will measure against them.