Senior Technical Content Writer

Posted 2 months agoViewed

💎 Seniority level: Senior, 3–6 years

🔍 Industry: Cybersecurity

🗣️ Languages: English

⏳ Experience: 3–6 years

Requirements:

3–6 years of experience in technical writing, documentation, or related content creation roles.

Strong ability to explain complex technical concepts to both technical and non-technical audiences.

Experience managing and optimizing Help Centers, knowledge bases and blogs (e.g., Zendesk, Confluence, Khoros, or similar platforms).

Experience building and managing multiple content calendars.

Experience researching industry trends and competitor activities to identify content gaps and opportunities.

Excellent writing, editing, and proofreading skills, with a keen eye for detail.

Ability to work cross-functionally with engineering, product, support, and marketing teams.

Responsibilities:

Managing & maintaining the Help Center: Regularly update knowledge base articles, FAQs, video walk throughs, and troubleshooting guides to ensure they remain accurate and relevant, as well as maintaining working integration between the Help Center and community.

Writing and editing technical documentation: Develop user guides, API documentation, release notes, and other technical materials for both internal and external audiences.

Collaborating with SMEs: Work closely with engineers, product managers, and other technical experts to translate complex concepts into easy-to-understand content.

Supporting thought leadership initiatives: Assist in creating blog posts, whitepapers, and other content that positions the company as an industry leader.

Ensuring content quality and consistency: Establish and enforce style guides, maintain a clear and consistent voice, and implement best practices for technical communication.

Gathering and acting on feedback: Use analytics, customer feedback, and internal insights to continuously improve documentation and content effectiveness.

Apply

How to Overcome Burnout While Working Remotely: Practical Strategies for Recovery

Posted about 1 month ago

Burnout is a silent epidemic among remote workers. The blurred lines between work and home life, coupled with the pressure to always be “on,” can leave even the most dedicated professionals feeling drained. But burnout doesn’t have to define your remote work experience. With the right strategies, you can recover, recharge, and prevent future episodes. Here’s how.

Top 10 Skills to Become a Successful Remote Worker by 2025

Posted 6 days ago

Remote work is here to stay, and by 2025, the competition for remote jobs will be tougher than ever. To stand out, you need more than just basic skills. Employers want people who can adapt, communicate well, and stay productive without constant supervision. Here’s a simple guide to the top 10 skills that will make you a top candidate for remote jobs in the near future.

Weekly Digest: Remote Jobs News and Trends (August 11 - August 18, 2024)

Posted 9 months ago

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

Weekly Digest: Remote Jobs News and Trends (August 5 - August 11)

Posted 10 months ago

Read about the recent updates in remote work policies by major companies, the latest tools enhancing remote work productivity, and predictive statistics for remote work in 2024.

Tech Layoffs and the New Dynamics of Remote Jobs