Dutch Speaking Customer Support for Transportation Services in Greece

View full description

Requirements:

• Fluency in Dutch and English, both written and spoken.
• Strong communication skills and a customer-focused mindset.
• Ability to work independently in a remote setting.
• Problem-solving skills with attention to detail.
• Willingness to learn and no previous experience required.
• A positive attitude and eagerness to help customers.
• Open to relocating to Greece and embracing the culture.

Responsibilities:

• Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries about transportation services, bookings, and related questions.
• Resolve customer issues and provide effective solutions in a timely manner.
• Document customer interactions and feedback accurately in the CRM system.
• Participate in ongoing training sessions to stay updated on company services and improve your skills.
• Collaborate with the team to enhance the customer support experience.