Spanish Customer Advisor in Big Tech company in Greece - Relocation Paid

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Requirements:

• Fluency in Spanish and English, both written and spoken.
• Excellent communication skills with a strong focus on customer satisfaction.
• Able to work well in fast-paced environments and handle multiple inquiries.
• Previous experience in customer service is a plus, but not mandatory.
• A collaborative approach with strong interpersonal skills.
• Willingness to relocate to Greece and embrace a new cultural experience.
• Positive demeanor with a strong desire to help customers succeed.

Responsibilities:

• Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat.
• Effectively resolve inquiries and concerns, ensuring a positive customer experience.
• Maintain thorough knowledge of products and services to assist customers accurately.
• Document customer interactions meticulously in the CRM system for future reference.
• Collaborate with team members to share insights and improve service delivery.
• Participate in ongoing training sessions to enhance your skills and product knowledge.
• Contribute to team discussions on customer feedback and service improvements.