Principal Community Manager - Therapists

Posted 23 days agoViewed

💎 Seniority level: Principal, 2-5 years

📍 Location: United States, Canada

🔍 Industry: SaaS, Mental Health

🗣️ Languages: English

⏳ Experience: 2-5 years

🪄 Skills: Project ManagementData AnalysisContent creationCommunication SkillsWritingCross-functional collaborationMarketingCustomer SuccessSaaS

2-4 years of experience either managing or co-managing a professional community—ideally in mental health, digital health, or another vertical SaaS industry
Deep knowledge of mental health therapists—either as a therapist yourself or through extensive experience working closely with them
Experience with online community platforms (Circle, Slack, Discord, LinkedIn, etc.)
Strong facilitation and engagement skills

Launch, grow, and engage a vibrant online community for therapists
Develop a community strategy that aligns with Blueprint’s mission and growth goals
Create a welcoming and valuable space where therapists can connect, share insights, and support each other
Own and manage community platforms (e.g., Circle, Discord, Facebook Groups, LinkedIn, Slack, or another relevant platform)
Spark and moderate discussions that therapists find meaningful, relevant, and useful
Identify and cultivate community champions—turning engaged users into leaders and advocates
Develop and share community-driven content (discussion prompts, guides, Q&As, case studies, expert interviews, etc.)
Host and coordinate virtual events, meetups, and discussions that provide value to our therapist community
Collaborate with marketing and product teams to align community initiatives with our content strategy and customer experience
Track community engagement metrics and optimize strategies based on data and feedback
Build and execute ambassador or referral programs to turn engagement into organic growth