Apply

Principal Community Manager - Therapists

Posted 23 days agoViewed

View full description

💎 Seniority level: Principal, 2-5 years

📍 Location: United States, Canada

🔍 Industry: SaaS, Mental Health

🏢 Company: Blueprint👥 1-10Business DevelopmentFitnessWellnessHealth Care

🗣️ Languages: English

⏳ Experience: 2-5 years

🪄 Skills: Project ManagementData AnalysisContent creationCommunication SkillsWritingCross-functional collaborationMarketingCustomer SuccessSaaS

Requirements:
  • 2-4 years of experience either managing or co-managing a professional community—ideally in mental health, digital health, or another vertical SaaS industry
  • Deep knowledge of mental health therapists—either as a therapist yourself or through extensive experience working closely with them
  • Experience with online community platforms (Circle, Slack, Discord, LinkedIn, etc.)
  • Strong facilitation and engagement skills
Responsibilities:
  • Launch, grow, and engage a vibrant online community for therapists
  • Develop a community strategy that aligns with Blueprint’s mission and growth goals
  • Create a welcoming and valuable space where therapists can connect, share insights, and support each other
  • Own and manage community platforms (e.g., Circle, Discord, Facebook Groups, LinkedIn, Slack, or another relevant platform)
  • Spark and moderate discussions that therapists find meaningful, relevant, and useful
  • Identify and cultivate community champions—turning engaged users into leaders and advocates
  • Develop and share community-driven content (discussion prompts, guides, Q&As, case studies, expert interviews, etc.)
  • Host and coordinate virtual events, meetups, and discussions that provide value to our therapist community
  • Collaborate with marketing and product teams to align community initiatives with our content strategy and customer experience
  • Track community engagement metrics and optimize strategies based on data and feedback
  • Build and execute ambassador or referral programs to turn engagement into organic growth
Apply