ApplyCustomer Success Manager (Mexico Remote)
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💎 Seniority level: Manager, 3+ years
📍 Location: Mexico
🔍 Industry: Education
⏳ Experience: 3+ years
🪄 Skills: Communication SkillsAnalytical SkillsProblem SolvingNegotiationRelationship buildingAccount ManagementTeamworkReportingClient relationship managementCross-functional collaborationSales experienceCRMCustomer supportCustomer SuccessSaaS
Requirements:
3 plus years of related work experience.
Responsibilities:
- Manages a portfolio of complex/larger value key accounts, ensuring client success and satisfaction.
- Partners closely with customers to understand their pain points, business needs, and objectives, and to sell the value of Tii products.
- Provides robust expert support and advice about Tii products, features, and opportunities, enabling client accounts to grow.
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