Sales Engineer- Mineral Processing

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Requirements:

• Bachelor’s degree in engineering (mineral processing, metallurgy, chemical or materials science)
• 5+ years’ experience as a sales engineer or in a similar technical sales role
• Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries
• Understanding of commercial terms and conditions for sale of equipment and services
• Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth
• Ability to work independently and collaboratively within a team
• Willingness to travel as required
• Fluency in written and spoken English
• Advanced skills in Microsoft Office (Outlook, MS Word, MS Excel)

Responsibilities:

• Represent Eriez as the subject matter expert for magnetic separation technologies used in the mining industry, including technical features, functionalities and benefits
• Study mining customer needs, pain points and business challenges and create customized sales proposals for magnetic separation equipment
• Guide the planning and execution of magnetic separation product testing at Eriez’ facility and customer sites to showcase key features and functionalities and address technical questions and concerns from customers
• Provide pre-sales support by answering technical inquiries and participating in sales meetings
• Liaise with the engineering or technical team to address technical concerns or requirements
• Develop and deliver technical documentation, including technical specifications and product training sessions
• Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions
• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service
• Give active feedback and insights from the market to the product development and marketing teams
• Participate in sales meetings, trade shows and industry events to promote Eriez’ mining products and services
• Conduct sales training of fellow team members, customers, agents and affiliates as appropriate.
• Stay updated on industry trends, market dynamics and competitor offerings.