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Senior People Experience Team Manager - Global

Posted 23 days agoViewed

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💎 Seniority level: Manager, 8+ years

🔍 Industry: SaaS

🏢 Company: Storyblok👥 101-250💰 $80,089,317 Series C 10 months agoInternetCMSIaaSWeb HostingWeb DevelopmentPaaSInformation TechnologyWeb DesignSoftware

⏳ Experience: 8+ years

Requirements:
  • 8+ years of experience in HR, with at least 3-5 years of leadership experience managing both HR operations and business partnering functions.
  • Strong background in HR operations within a global, fully remote company, ideally in a fast-paced SaaS or technology environment. In particular, experience with the US and EMEA
  • In-depth knowledge of global HR compliance, employee relations, and best practices across various regions.
  • Proven ability to manage and mentor a team, fostering a culture of collaboration, accountability, and growth.
  • Strong communication skills with the ability to build relationships and influence stakeholders across all levels of the organization.
  • Ability to collaborate across HR functions, working closely with teams you don’t oversee (Talent Acquisition, Total Rewards, HR Systems, and Talent Management & Development).
  • Data-driven mindset, with the ability to leverage HR metrics to drive decisions and improvements.
  • Ability to adapt to a fast-growing, remote-first environment and manage ambiguity effectively.
  • Attention to detail and process oriented
  • Curiosity to keep learning and experimenting
Responsibilities:
  • Lead the design and execution of efficient, scalable HR operations processes throughout the employee lifecycle (onboarding, global policies, employee relations, offboarding, etc.).
  • Ensure the selection and effective management of external partners such as Employers of Record or consultancy firms that provide support in the 45+ countries where we have team members.
  • Partner closely with the Legal & Compliance team to maintain compliance with global labor laws and internal policies across the multiple regions and countries.
  • Partner with the Finance team on compensation-related matters and ensure accurate and timely processing of all employee payables throughout the employee lifecycle.
  • Work closely with the Operations team to ensure new and existing processes comply with law and our information security standards.
  • Develop and manage HR metrics to assess operational efficiency and report key trends and insights.
  • Ensure data hygiene in our HRIS to automate and avoid mistakes.
  • Act as a strategic advisor to business leaders, providing expert guidance on HR initiatives such as employee engagement, performance management, employee retention and organizational effectiveness.
  • Collaborate with leaders to implement HR solutions that align with business goals while maintaining company culture.
  • Support teams through organizational changes and growth phases, ensuring smooth transitions and alignment with overall business objectives.
  • Lead and mentor a team of three HR professionals who manage both HR Operations and Business Partnering responsibilities.
  • Foster a collaborative, inclusive, and results-driven environment within your team.
  • Provide coaching and development opportunities, ensuring the team continuously improves and grows in both HR expertise and business acumen.
  • Partner with other HR functions (Talent Acquisition, Total Rewards, HR Systems, and Talent Management & Development) to ensure alignment and smooth execution of cross-functional HR initiatives.
  • Coordinate with these teams to ensure HR operations processes align with broader organizational strategies and initiatives.
  • Collaborate to drive consistent messaging and support company-wide HR projects as needed.
  • Foster a positive employee experience by ensuring that HR operations are efficient, employee-friendly, and aligned with company culture.
  • Drive initiatives that promote a healthy, engaging, and inclusive remote work culture.
  • Drive wellbeing initiatives to ensure employee wellbeing and inclusion are key componentst to scale in a healthy way.
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