Website Search Manager

View full description

Requirements:

• Bachelor’s degree in business administration, computer science, marketing, or related field.
• 7+ years of experience managing website search engines.
• Preferred experience with systems such as Bloomreach, Google Vertex AI Search for Retail, Elastic, Coveo, or Algolia.
• Proven ability to collaborate with remote teams, prioritize tasks, meet deadlines, and adapt in an ever-changing environment.
• Advanced experience in Microsoft Excel, retail systems, and statistical analysis, including data manipulation, ongoing analysis to identify opportunities, and conducting A/B tests to evaluate new settings.
• Strong communication, collaboration, and project management skills, with the ability to manage timelines deliverables and stakeholder updates.

Responsibilities:

• Serve as the primary liaison between the company and the third-party provider of the website’s search engine.
• Act as the subject matter expert on how the search engine system operates, leveraging expertise to provide insights that drive business understanding and decision-making.
• Optimize search algorithms to deliver accurate, relevant, and efficient search results.
• Conduct regular analysis of search queries and user behavior to identify trends and areas for improvement.
• Develop and monitor key performance metrics to measure the impact of site search optimization.
• Gather and implement customer feedback to enhance search accuracy, usability, and satisfaction across the website.
• Oversee the integration and functionality of search technologies, troubleshooting technical issues as they arise.
• Stay up to date on new search engine technologies and industry trends to maintain a high performing search experience.