Learning and Development Manager

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Requirements:

• 7+ years of experience in Learning and Development focused on program design and delivery
• Deeply knowledgeable on best practices when it comes to the People Management, People Development, Training, and Instructional Design best practices
• Able to create effective materials and sessions from the ground up, and also exercise sound judgement on when to bring in outside resources
• Highly organized and detail-oriented with the ability to manage multiple large-scale L&D programs simultaneously
• Strategic thinker who understands the bigger picture, but also operates and executes tactically
• Functions well in a high-paced environment and is able to quickly adapt to changing priorities and situations
• Skilled in tailoring communication for all audiences and influencing key decision-makers through clear, impactful messaging
• Collaborates, builds credibility, and trust across all levels of the company

Responsibilities:

• Design and facilitate the core Manager Training program for 200+ managers and additional manager-focused sessions, including coordinating monthly manager meetings
• Organize and deliver comprehensive training sessions across various skills and competencies, including Headway’s cultural principles
• Facilitate employee growth by developing Individual Development Plan frameworks and enablement materials, while managing a library of internal and external L&D resources
• Oversee L&D operations including budget management, vendor relationships, and virtual training tools, while administering company L&D policies, training completion administration and stipends
• Act as the primary subject matter expert on internal learning management systems, maintaining best practices and system optimization
• Collaborate with departments to align training calendars, provide consultation on internal training programs, and ensure consistent quality across all learning initiatives