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Technical Documentation Writer

Posted 27 days agoViewed

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💎 Seniority level: Middle

📍 Location: EMEA

🔍 Industry: Software Development

🏢 Company: Rocket.Chat👥 101-250💰 $10,000,000 Series A over 1 year agoDeveloper ToolsDeveloper PlatformMessagingEnterprise SoftwareSoftware

🗣️ Languages: English

🪄 Skills: DockerHTMLJavascriptKubernetesAPI testingREST APICommunication SkillsProblem SolvingAttention to detailTime ManagementDocumentationAdaptabilityTeamworkActive listeningJSONConfluenceEnglish communication

Requirements:
  • Native/Fluent English
  • Technical Writing Proficiency: Expertise in creating clear, concise, and comprehensive documentation, including user guides, API documentation, and online help content.
  • Markup Languages: Proficiency in markup languages such as Markdown, HTML, and XML, which are commonly used for writing and formatting documentation.
  • API Documentation Tools: Knowledge of tools and specifications for documenting APIs, such as Swagger (OpenAPI) or RAML, to create accurate and user-friendly API documentation.
  • Basic knowledge of servers, CLI, networking, and cloud technologies like Docker and Kubernetes.
Responsibilities:
  • Develop and Maintain Technical Documentation: Create, update, and manage high-quality documentation for Rocket.Chat, including user guides, API documentation, integration manuals, and video tutorials. Ensure that all documents are clear, concise, and user-friendly.
  • API Documentation: Utilize your expertise in Swagger and OpenAPI specifications to develop accurate and comprehensive API documentation, ensuring developers can easily integrate with Rocket.Chat's platforms.
  • Collaborate Cross-Functionally: Work closely with developers, product managers, UX/UI designers, and other cross-functional teams to gather technical information and ensure alignment in documentation.
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