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Engineering Account Manager
Posted 28 days agoViewed
💎 Seniority level: Manager, 2+ years
🔍 Industry: Manufacturing
🏢 Company: Zipdev👥 11-50Web DevelopmentWeb DesignSoftware
🗣️ Languages: English
⏳ Experience: 2+ years
Requirements:
- Experience working as an Account Manager for Engineering and Technical roles.
- Background in engineering, IT, or a related field.
- Ability to explain technical information to non-technical stakeholders.
- Effectively address and resolve client challenges.
- Understanding of sales processes and account growth strategies.
Responsibilities:
- Build and maintain strong relationships with clients.
- Serve as the primary point of contact for technical and business inquiries.
- Address client concerns and ensure satisfaction with the client's solutions.
- Identify opportunities to upsell or cross-sell additional products and services.
- Collaborate with the sales team to develop proposals and close deals.
- Meet sales targets and drive revenue growth from existing accounts.
- Understand client technical requirements and recommend relevant solutions.
- Partner with engineering teams to develop customized solutions.
- Simplify complex technical concepts for clear client understanding.
- Ensure projects are delivered on time and within scope.
- Manage project timelines and regularly update clients on progress.
- Act as a liaison between clients and internal teams to resolve technical issues efficiently.
- Stay informed on industry trends and competitor activity.
- Provide feedback to product development teams regarding evolving client needs.
- Other Duties as Assigned
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