Developer Success Engineer

Posted about 10 hours agoViewed

📍 Location: United States

💸 Salary: 120000.0 - 150000.0 USD per year

🔍 Industry: Software Development

🏢 Company: Stytch👥 11-50💰 Series B about 3 years ago🫂 Last layoff about 2 years agoDeveloper APIs UX Design Software

🗣️ Languages: English

🪄 Skills: Software DevelopmentAPI testingREST APITroubleshootingJSONTechnical supportNodeJSDebuggingCustomer supportCustomer Success

Serve as a technical resource for customers when they have questions about our product
Work on scaling our team and improving our core product

Posted 3 months ago

📍 United States

🧭 Full-Time

💸 175000.0 - 215000.0 USD per year

🔍 Software development

🏢 Company: Dagster Labs👥 11-50💰 $33,000,000 Series B almost 2 years agoCloud Data Services Big Data Software

🔧 Requirements

5+ years of relevant experience in technical support or a similar role.
Proficiency in Python.
Hands-on experience with distributed systems, containerized environments, and cloud platforms.
Strong written and verbal communication skills.
Proactive mindset for engaging with customer issues.

💡 Responsibilities

Provide technical support to Dagster+ customers and open-source users.
Diagnose and resolve issues related to Dagster installations, integrations, and deployments.
Troubleshoot issues with cloud services and containerized environments.
Lead customer onboarding for seamless Dagster+ adoption.
Develop training content and examples.
Improve documentation for clarity and usability.
Provide feedback to engineering and product teams.

AWSDockerPythonGCPKubernetesAzureCommunication SkillsCI/CDDocumentationTechnical support

Posted 3 months ago