ApplyExercise Physiologist Patient Enrollment Specialist (Remote)
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💎 Seniority level: Junior, 2+ years
📍 Location: United States
🔍 Industry: Healthcare
🏢 Company: Movn Health👥 51-100💰 Seed almost 6 years agoTelehealthHospitalHealth CareSoftware
🗣️ Languages: English
⏳ Experience: 2+ years
🪄 Skills: Communication SkillsCustomer serviceVerbal communicationClient relationship managementSales experienceCRM
Requirements:
- 2+ years of experience in an inside sales B2C role or a patient scheduling/enrollment role at a physician practice
- 2+ years of work experience in a healthcare environment
- Degree in Exercise Physiology
Responsibilities:
- Own, manage, convert, and enroll an assigned referral base of potential patients
- Make outbound calls to prospective patients to explain details about the program and enroll patients in Movn Health’s cardiac rehab program
- Serve as the first point of contact for individuals who come to us by way of referral
- Ensuring that the patient receives a detailed explanation of Movn Health’s services and benefits
- Handle questioning and feedback within each encounter to those who are interested in enrolling
- Work to ensure the efficient scheduling of patient appointments
- Perform insurance verification as required to navigate patient questions related to coverage
- Leverage internal teams to answer patient questions and resolve issues thoroughly
- Work with Movn’s clinical staff and staff at referring physician offices to improve operational processes
- Set up Movn patient-facing app as needed
- Work within Movn’s EHR to coordinate care for patient
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