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Exercise Physiologist Patient Enrollment Specialist (Remote)

Posted about 1 month agoViewed

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💎 Seniority level: Junior, 2+ years

📍 Location: United States

🔍 Industry: Healthcare

🏢 Company: Movn Health👥 51-100💰 Seed almost 6 years agoTelehealthHospitalHealth CareSoftware

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Communication SkillsCustomer serviceVerbal communicationClient relationship managementSales experienceCRM

Requirements:
  • 2+ years of experience in an inside sales B2C role or a patient scheduling/enrollment role at a physician practice
  • 2+ years of work experience in a healthcare environment
  • Degree in Exercise Physiology
Responsibilities:
  • Own, manage, convert, and enroll an assigned referral base of potential patients
  • Make outbound calls to prospective patients to explain details about the program and enroll patients in Movn Health’s cardiac rehab program
  • Serve as the first point of contact for individuals who come to us by way of referral
  • Ensuring that the patient receives a detailed explanation of Movn Health’s services and benefits
  • Handle questioning and feedback within each encounter to those who are interested in enrolling
  • Work to ensure the efficient scheduling of patient appointments
  • Perform insurance verification as required to navigate patient questions related to coverage
  • Leverage internal teams to answer patient questions and resolve issues thoroughly
  • Work with Movn’s clinical staff and staff at referring physician offices to improve operational processes
  • Set up Movn patient-facing app as needed
  • Work within Movn’s EHR to coordinate care for patient
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