Director, Channel Partnerships

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Requirements:

• 6+ years healthcare experience.
• Deep experience managing external business relationships for a digital health product with either payers (health plans, PBMs, wellness resellers) or large enterprise customers or have worked for a payer managing digital health products in wellness, chronic condition, telehealth, virtual care spaces
• Sales, Account Management, and/or Customer Success (or equivalent) experience preferred
• Have 2+ years people management experience in a dynamic, fast paced environment
• Are curious, proactive, and strategic
• Can drive progress and execution in ambiguity
• Demonstrate a passion for innovation in US Healthcare
• Honor Omada’s values: Start with Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, Remember Why We’re Here.

Responsibilities:

• Lead a team that manages Omada’s relationship with a large enterprise client
• Set strategic vision and goals, and manage progress towards them for your team and book of business
• Accountable for key Payer Access metrics, such as Upsells, Pull-Through Sales, Direct to Member Enrollments, Total Enrollments, Payer NPS and Retention, Operational Success
• Collaborate with leaders across the Sales and Payer Access (SPA) team and across Omada to drive weekly, monthly, and quarterly planning and performance monitoring
• Ensure your team is building and fostering healthy, productive, strategic and long-term relationships with the Key Alliance
• Take ownership and accountability to ensure the Key Alliance is meeting their goals and having a best-in-class experience with Omada
• Be the voice of the Key Alliance back to Omada teams, including Commercial, Product, Clinical, Finance, Sales, and more
• Act as a point of escalation and strategic relationship support for the Key Alliance, including joining client meetings and business reviews where you deem appropriate
• Support team in building out relationship networks within the Key Alliance, mapping yourself and/or other commercial leaders at Omada
• Put your people first: take a proactive and intentional approach to ensuring your team is developing and thriving in their time with Omada