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Senior Support Specialist APAC - Evening Shift - (5:00PM to 1:00AM IST)

Posted about 1 month agoViewed

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💎 Seniority level: Senior, 3+ years

📍 Location: India, IST

🔍 Industry: Cyber Security

🏢 Company: SOCRadar👥 101-250💰 $25,200,000 Series B 11 months agoCyber Security

⏳ Experience: 3+ years

🪄 Skills: CybersecurityData AnalysisCommunication SkillsAnalytical SkillsCustomer serviceLinuxReportingTroubleshootingScriptingData managementCustomer support

Requirements:
  • At least 3 years of experience in cybersecurity
  • Master of the OSINT concept
  • Knowledge of TCP/IP, web, and network security
  • Knowledge/experience in penetration testing and vulnerability assessment and actively participated in penetration tests
  • Experienced with Linux
  • Knowledge of virtualization
  • Basic knowledge of malware is preferred
Responsibilities:
  • Ensuring the accurate review and elimination of cyber threat intelligence findings generated by the platform
  • Staying up-to-date in the changing threat landscape
  • Conducting platform-independent research on attack surface management and digital risk protection for customers
  • Meeting the technical requests of corporate customers using our platform and conducting customer meetings
  • Reporting and explaining cyber threat intelligence findings generated by the platform to the customer
  • Ensuring that customer requests are communicated to the relevant units within the company and following up on the process
  • Analyzing cyber threat intelligence findings generated by the platform and verifying the accuracy of findings from different sources
  • Preparing technical content, reports, and blog posts on a requested topic
  • Writing scripts to automate routine tasks when necessary
  • Creating an environment and performing verification for customers who request 0-day or critical vulnerabilities
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