Sr. Manager/Director Product Communications

View full description

Requirements:

• 7+ years of experience in product communications or public relations, ideally in the technology or DevOps industry.
• Proven ability to build, scale, and execute media and press programs that drive meaningful impact.
• Strong media relationships and a track record of securing top-tier coverage.
• A deep understanding of what stories resonate with engineering leaders, developers, and security teams—and how to position them effectively.
• Exceptional writing skills, with the ability to craft compelling press pitches, press releases, thought leadership pieces, and executive messaging.
• The ability to distill complex technical concepts into clear, engaging narratives that define markets and articulate business value.
• A strong point of view on industry trends and the ability to shape conversations that move the industry forward.
• Strategic decision-making skills—able to balance competing priorities in a fast-moving environment.
• A high-energy, scrappy approach—comfortable juggling high-profile projects and handling urgent inbound requests with agility.
• Experience working seamlessly across product, technical, and marketing teams to drive cohesive, high-impact communications.

Responsibilities:

• Develop and execute a proactive communications strategy that elevates Harness’ platform and products, ensuring clear, compelling, and differentiated market positioning.
• Craft impactful announcements, blogs, key messages, and narratives that support product news, innovation, and thought leadership.
• Own all aspects of product communications, including media engagement, executive thought leadership, speaking opportunities, and industry awards.
• Translate complex technical details into real-world value, creating messaging that resonates with key audiences.
• Monitor industry trends, competitive moves, and key influencers to refine and evolve our communications strategy.
• Lead media outreach and build strong relationships with journalists covering technology, developer tools, and security.
• Support product positioning and maintain a cohesive messaging framework across Harness’ platform, ensuring consistency and clarity