Japanese Community Manager - Videogames - Remote

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Requirements:

• Native level in Japanese and excellent knowledge of English (C1 level or higher).
• 1+ years experience in managing online communities within the gaming space.
• Availability to work 10am to 6pm JST will be preferred, but there is flexibility on working hours.
• Outstanding communication and writing skills to connect with players and team members effectively.
• A burning passion for video games and social media, bringing your excitement and love for gaming to every interaction.
• Strong understanding and experience across various social media platforms (specially Twitter) ensuring seamless community engagement.

Responsibilities:

• Review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued.
• Showcase your creativity by crafting engaging content for social media that captivates and excites the gaming community.
• Apply your moderation skills to maintain discussions and comments in line with community guidelines, fostering a positive and respectful environment.
• Keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth.
• Embrace your role as a community caretaker, ensuring the game community remains safe, friendly, and welcoming for all players.
• Bring your passion and innovation to the table by proactively suggesting new initiatives to grow and nurture the gaming community.
• Work closely with developers, forwarding them important player feedback and issues, to contribute to constant improvements in the gaming experience.