Partner Operations Analyst

Posted about 1 month agoViewed

💎 Seniority level: Junior, 3-4 years

📍 Location: USA

🔍 Industry: B2B SaaS

🏢 Company: Sift👥 251-500💰 Secondary Market about 3 years agoFraud Detection Big Data Predictive Analytics Analytics Network Security

⏳ Experience: 3-4 years

🪄 Skills: Data AnalysisSalesforceContent managementCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem-solving skillsReportingBudgetingCross-functional collaborationRelationship managementProcess improvementCRMData modelingData management

Requirements:

2-3 years of experience in Partner Operations, preferably within the B2B SaaS industry.
Strong understanding of SaaS business models and partner ecosystems.
Excellent communication and interpersonal skills.
Familiarity with PRM (Impartner), CIM, and Ecosystem revenue platforms (Crossbeam)
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Proficiency in CRM software (e.g., Salesforce) and other relevant tools.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Strong problem-solving skills and attention to detail.

Responsibilities:

Serve as the primary point of contact for partner-related inquiries and issues from Sift’s Partner Managers.
Streamline and optimize partner onboarding, training, and enablement processes. Implement and manage partner performance metrics and reporting.
Collaborate with the sales and marketing teams to develop and execute partner-driven revenue strategies.
Work closely with the Revenue Operations team to align partner operations with overall company goals. Coordinate with product, finance, and marketing teams to ensure a seamless partner experience.
Maintain accurate and up-to-date partner records in CRM and other relevant systems.
Collaborate with internal teams to create partner-specific materials, enablement tools, and reporting frameworks. Develop and maintain process documentation.

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