Client Services Manager, Life Science

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💎 Seniority level: Manager, 8 years

📍 Location: United States

🔍 Industry: Healthcare

🏢 Company: Annexus Health👥 101-250💰 $33,000,000 Series B over 2 years agoMedical Health Care Application Performance Management

🗣️ Languages: English

⏳ Experience: 8 years

🪄 Skills: Project ManagementData AnalysisSalesforceAccount ManagementClient relationship managementCustomer Success

Requirements:

8 years of experience in customer account management or customer success
Experience with C-Suite and VP level executives
Life science-specific experience
Track record with upselling and cross-selling

Responsibilities:

Be single point of contact for customer issues
Assist customers in expanding usage of solutions
Develop strategic customer success plans
Drive customer engagement programs
Provide updates to leadership