Sr. Account Executive, Key Accounts

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Requirements:

• Minimum five years of managing accounts with $300K+ ARR, focusing on renewals and expanding usage of the software.
• Experience closing $100K+ upsell deals.
• Experience selling into global organizations.
• Key accounts experience, managing a small subset of large accounts.
• Ability to travel up to 50% of the time.
• SaaS sales experience required.
• Able to communicate at an executive level but also build deep relationships across all levels of an organization.
• Have sold marketing or creative software.
• HubSpot or Salesforce usage is required.

Responsibilities:

• Collaborate with Customer Success Managers to achieve renewal and expansion goals.
• Build actionable account plans that could span from 6 to 18 months.
• Be fully immersed in the entire customer experience, engaging with users, influencers, and decision-makers at all levels within the organization.
• Ensure that Ceros remains a deeply integrated, indispensable tool (“sticky”) within the organization to not only secure renewals but also drive growth through expanded use cases, new teams, regions, and divisions.
• Proactively engage with clients to prevent budget cuts, staying ahead of any challenges they may face while positioning Ceros as a long-term, strategic partner.
• Manage and prioritize a rolling pipeline, focusing on expanding within existing client relationships.
• Act as a liaison for customer and prospect feedback to the business and product owners.
• Partner with marketing to develop campaigns and strategies aimed at expanding client engagement.
• Maintain strong visibility across your accounts, ensuring constant communication and proactive engagement at all levels.