Solution Principal

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Requirements:

• 5+ years of experience in solution architecture or implementation roles, particularly in the Billing and ERP space.
• Expertise in Billing and ERP solutions—NetSuite experience is highly preferred.
• Proven track record of designing, documenting, and delivering clear project scopes, phased plans, and SOWs.
• Exceptional project management skills, with experience driving long-term (6-12 months) enterprise-level projects to success.
• Excellent communication and presentation skills, able to simplify complex concepts for both technical and non-technical audiences.
• Strong problem-solving skills, with an analytical mindset and keen attention to detail.

Responsibilities:

• Dive into ZoneBilling implementation projects, uncover inefficiencies, and collaborate with teams to develop smarter, more efficient processes.
• Craft scalable frameworks and templates to streamline our approach to SOWs and project plans.
• Partner closely with GTM and sales teams to understand and shape client requirements during the pre-sales process.
• Design tailored, impactful implementation plans that meet clients’ goals, timelines, and budgets—turning vision into reality.
• Develop clear, actionable SOWs and project plans that ensure smooth execution and client satisfaction.
• Act as the essential bridge between sales, implementation teams, and clients, ensuring alignment and excellence throughout the project lifecycle.
• Provide expert insights during sales calls and client meetings, helping to drive value and build long-term relationships.
• Ensure seamless transitions from sales to professional services for smooth project execution.
• Stay ahead of industry trends, incorporating the latest best practices into our strategies and processes.
• Proactively identify and implement improvements to optimize scoping and planning, ensuring ever-better delivery.
• Be a key trainer and mentor, sharing knowledge and tools to enhance team performance and efficiency.