Teamlead IT Support - Hybrid (Munich) (m/f/d)

Posted 12 days agoViewed

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📍 Location: Germany, Spain

🔍 Industry: IT Support

🏢 Company: Roadsurfer👥 501-1000💰 $5,330,478 over 3 years agoLeisure Rental Tourism Recreational Vehicles

🗣️ Languages: English

🪄 Skills: AzureTroubleshootingProcess improvementTechnical support

Requirements:

Experience with Microsoft 365 and Intune
Understanding of Entra ID and Azure services
Troubleshooting experience with hardware and software
Strong process-oriented problem-solving skills
Effective communication with diverse teams

Responsibilities:

Inspire and lead a team of IT professionals
Plan and develop a high-performing team
Identify and implement scalable IT support processes
Optimize IT tools, processes, and infrastructure
Act as a bridge between technical and non-technical teams
Define and track KPIs and SLAs