Sr. Technical Engagement Manager

Posted 13 days agoViewed

💎 Seniority level: Manager, 7+ years

📍 Location: United States

💸 Salary: 144000.0 - 216000.0 USD per year

🔍 Industry: Frontend cloud and web development

🏢 Company: Vercel👥 251-500💰 $150,000,000 Series D about 3 years agoInternet Developer Platform Apps Software

⏳ Experience: 7+ years

🪄 Skills: Project Management

7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, composable commerce implementations, or similar complex technical projects.
Deep understanding of modern web architectures, including headless CMS, composable commerce, and frontend frameworks.
Proven track record of leading both pre-sales technical pursuits and post-sales delivery engagements, ensuring customer success and satisfaction.
Experience managing cross-functional teams and stakeholders, balancing competing priorities to deliver results.
Strong communication skills, capable of translating technical concepts into business value for customers and internal teams.
Experience working with cloud platforms, DevOps practices, and CI/CD pipelines.

Act as the technical delivery leader for Professional Services engagements, ensuring customer outcomes are achieved within scope, schedule, budget, and resource constraints.
Work backwards from customer business and technical outcomes to define success criteria and delivery plans.
Manage cross-functional delivery teams, including internal and external stakeholders, to ensure seamless execution.
Monitor project health, identify risks, and implement mitigation strategies to ensure successful delivery.
Serve as the primary technical point of contact for customers, fostering strong relationships and ensuring satisfaction.