Director of Product Design

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Requirements:

• 15+ years experience in Product Design, designing SaaS applications for B2B or B2B2C companies, specifically on business customer-facing product experiences.
• 10+ years management experience with direct reports in the design space.
• Track record of influencing product and engineering functions to keep user problems top-of-mind and invest in holistic, future-friendly solutions.
• Creating, and executing on, shared design systems serving multiple teams and products.
• Experience setting up end-to-end design processes, such as user feedback sessions, design critiques,presentation to program sponsors, planning and coordinating with partners where needed
• An online portfolio with examples of product design and process.
• Excellent communication and writing skills.
• You want to make an impact and take on big complex issues.

Responsibilities:

• Deliver a top-class experience for retailers, enhancing both our self-serve interface and configurations as well as the resulting consumer experiences.
• Grasp the big picture design vision set by leadership and work with cross-functional peers to shape and communicate a corresponding design strategy and compelling platform vision for the product and product design teams.
• Act as the subject matter expert on product design in the Self-Serve eCommerce space, innovating and scaling our tools and ecosystem from the ground up.
• Guide UX efforts across teams, including strategy, planning, working with cross-functional partners to remove blockers and presenting effectively to senior staff and stakeholders.
• Mentor and inspire your team to bring passion to their designs.
• Partner with design research to gain insights on what matters most to our customers and bake their feedback into the design iteration process
• Manage team bandwidth, resourcing recommendations, and recruiting.
• Hold teams accountable to leverage and extend the use of a design system, style guides, patterns and assets in the creation of UX deliverables.
• Collaborate with leadership to conceptualize future products.
• Champion excellent user experience and design at every opportunity.