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Brand Compliance & Publisher Operations Coordinator - URGENT HIRING

Posted 4 months agoViewed

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πŸ“ Location: Philippines, EST

🏒 Company: C9 Staff

πŸ—£οΈ Languages: English

πŸͺ„ Skills: Organizational skillsComplianceReportingData management

Requirements:
  • Exceptional organized with a sharp eye for spotting compliance issues across various channels.
  • Familiarity with compliance tools like Optizmo and Lashback is preferred, but training will be provided. Comfortable using monitoring tools such as Google Alerts and performing manual checks when necessary.
  • You understand email marketing regulations like CAN-SPAM and paid media compliance requirements and can apply these effectively to your work.
  • You have excellent written and verbal communication skills, making it easy to collaborate with publishers and report findings to the team.
  • You’re quick to identify non-compliance, escalate when needed, and adapt to new tools or processes to ensure standards are met.
  • You work well with others, contributing to a collaborative environment while staying focused on delivering high-quality compliance oversight.
Responsibilities:
  • Assist the compliance specialist with monitoring third-party email campaigns, social media, and other advertising channels
  • Review emails and document compliance issues in tracking systems with precision
  • Detect non-compliant activities, such as missing opt-out links or unapproved creatives, and escalate as necessary
  • Conduct manual compliance checks to ensure accurate reporting and resolution
  • Maintain tracking systems for publisher activity, suppression file downloads, and global opt-outs
  • Maintain and update publisher contact information, ensuring accuracy and reducing duplicates
  • Consolidate duplicate publishers or aliases within CRM systems
  • Log email correspondence with publishers and ensure records are up-to-date
  • Monitor and resolve issues in automated workflows to maintain efficiency
  • Audit and organize project management boards (e.g., Monday.com) to ensure data integrity
  • Create workflows, custom fields, and automations for campaign setups
  • Generate and share detailed reports on publisher activity, correspondence, and compliance metrics
  • Monitor timelines, deliverables, and workflows across multiple tools to ensure deadlines are met
  • Collaborate with internal teams to confirm task ownership and timely completion
  • Recap meetings, log action items, and track progress to ensure all tasks are completed
  • Work across departments to align priorities and project needs effectively
  • Compile reports on compliance and publisher operations for internal use
  • Track and analyze key metrics to identify trends and areas for improvement
  • Identify and recommend opportunities for improving workflows, processes, and systems
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