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Senior User Experience Researcher

Posted 23 days agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: US, Canada, Europe

🔍 Industry: AI and machine learning

🏢 Company: RunPod, Inc.

⏳ Experience: 5+ years

🪄 Skills: Data AnalysisFigmaBehavioral science

Requirements:
  • 5+ years of experience in user experience research or related roles.
  • Strong background in qualitative and quantitative research methods.
  • Ability to tie research findings to product outcomes and measure their impact.
  • Preferred familiarity with developer-focused products and comfort engaging with technical audiences.
  • Experience working cross-functionally with product, design, and engineering teams.
  • Comfortable using modern UX research tools.
  • Exceptional storytelling skills to convey research findings.
  • Thrives in a fast-paced, iterative environment.
Responsibilities:
  • Engage with hundreds of prospects, customers, and partners to understand their needs.
  • Conduct qualitative and quantitative research, including user interviews and surveys.
  • Translate research insights into actionable recommendations for product and engineering teams.
  • Maintain a detailed record of research insights and track their impact.
  • Partner closely with product, design, and engineering teams to prioritize user needs.
  • Establish ongoing mechanisms for user feedback collection.
  • Advocate for user-centered design principles across the organization.
  • Define and track success metrics for UX-related changes.
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