Retention Marketing Specialist (US)

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Requirements:

• 2+ years of experience in retention marketing, focusing on email, SMS, CRM, or loyalty marketing.
• Experience with Klaviyo is required.
• HTML experience is preferred but not mandatory.
• Familiarity with Shopify and its apps like Yotpo, Loyalty Lion, etc. is preferred.
• SMS marketing experience with Klaviyo, PostScript, or Attentive is preferred.
• Exceptional content writing skills and adaptability to client tones.
• Understanding of email analytics and segmentation.

Responsibilities:

• Execute calendar campaigns and flow work for Retention Marketing clients.
• Project manage, build, and schedule email campaigns in Klaviyo.
• Maintain and support the email content calendar, ensuring on-brand error-free copy.
• Lead workflow management and meet deadlines while holding clients accountable.
• Coordinate with design team for campaign execution based on briefs.