ApplyProduct Owner Customer Retention
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💎 Seniority level: Middle, 3 to 6 years
📍 Location: Mexico
🔍 Industry: Insurance and financial services
🏢 Company: Capgemini👥 10001-350000IT Services and IT Consulting
🗣️ Languages: Fluent English
⏳ Experience: 3 to 6 years
🪄 Skills: Project ManagementAgileMicrosoft Power BIMicrosoft ExcelStakeholder management
Requirements:
- Bachelor's degree required.
- Fluent English skills.
- Minimum 3 to 6 years of work experience.
- Knowledge of strategic planning, stakeholder analysis, and managing complexity.
- Experience in business case development and requirements elicitation.
- Proficiency in agile methodology and tools.
- Technical acumen with various tools and applications.
Responsibilities:
- Help define the product roadmap for customer retention.
- Responsible for stakeholder management and communications.
- Work on feature prioritization and execution.
- Analyze and enhance all customer touchpoints throughout the onboarding and policy lifecycle.
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