Collections Specialist

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Requirements:

• 3-5 years of relevant experience in billing, collections, or related fields.
• Background in project or service-based firms (preferred).
• Familiarity with large ERP or accounting software (preferred).
• Strong ability to multitask, handle pressure, and thrive in a fast-paced environment.
• Excellent attention to detail and focus on transactional accuracy.
• Strong sense of urgency with the ability to prioritize competing deadlines independently.
• Self-motivated and capable of working both independently and as part of a team.
• Proficiency in MS Office, with advanced skills in Excel.

Responsibilities:

• Reduce aged accounts receivables and lower DSO within an assigned portfolio.
• Execute daily business-to-business collection outreach efforts.
• Engage with clients across various U.S. industries to secure payments.
• Maintain detailed records of outreach actions, outcomes, and follow-up steps.
• Collaborate with the billing team and Financial Analysts to resolve issues and expedite payments.
• Escalate collections issues to leadership when necessary.
• Identify, document, and implement best practices and process improvements.