Spanish Speaking Transport Solutions Support - Athens (Remote in Greece)

Posted about 2 hours agoViewed

💎 Seniority level: Entry, preferred experience in customer support or a related role

📍 Location: Athens, Attica, Greece. Patras, Western Greece, Greece. Heraklion, Crete, Greece. Larissa, Thessalia, Greece. Thessaloniki, Central Macedonia, Greece

🔍 Industry: Transport and logistics

🏢 Company: Patrique Mercier Recruitment PT

🗣️ Languages: Spanish, English

⏳ Experience: Preferred experience in customer support or a related role

🪄 Skills: Attention to detailDocumentationCustomer support

Requirements:

Fluency in Spanish is required; proficiency in English is essential.
Experience in customer support or a related role is preferred.
Strong communication skills with a customer-focused approach.
Excellent problem-solving abilities and attention to detail.
Able to work independently and manage time effectively in a remote environment.
Familiarity with transport solutions or logistics is an advantage.
Willingness to learn and adapt in a fast-paced setting.

Responsibilities:

Provide high-quality customer support in Spanish for transport solutions.
Respond to customer inquiries and assist with issues related to transport services.
Effectively resolve customer complaints and feedback with professionalism.
Work closely with internal teams to ensure customer needs are addressed.
Document customer interactions accurately and maintain comprehensive records.
Identify opportunities for service enhancements based on customer input.
Stay informed about industry trends and updates in the transport sector.

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