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Senior Technical Project Manager, Product Org

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💎 Seniority level: Senior, 5+ years

📍 Location: United States, PST, NOT STATED

💸 Salary: 165000.0 - 190000.0 USD per year

🔍 Industry: Mental health care

🏢 Company: BetterHelp👥 101-250InternetMental HealthTherapeuticsWellnessHealth CareHealth Diagnostics

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: AWSProject ManagementPythonSoftware DevelopmentSQLAgileCloud ComputingData AnalysisJira

Requirements:
  • 5+ years of experience in technical project management, program management, or a related role.
  • Strong understanding of software development lifecycles, system architecture, and modern technical frameworks.
  • Proficiency in project management methodologies, such as Agile, Scrum, Lean, or Kanban.
  • Demonstrated ability to define project scope, manage resources, and deliver high-quality results on time and within budget.
  • Exceptional organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proven problem-solving skills and the ability to proactively identify risks.
  • Experience with project management tools such as JIRA, Datadog, and collaboration platforms like Slack and Confluence.
  • Project management certifications (e.g., PMP, PRINCE2, Certified Scrum Master) are a plus.
  • Strong analytical mindset with a results-driven approach.
Responsibilities:
  • Manage the planning, execution, and delivery of high-priority projects to ensure timely completion.
  • Optimize processes alongside product, engineering, and design teams, running sprint retrospectives for feedback.
  • Define project scope, timeline, and success criteria with Product Managers and Engineers.
  • Support teams in technical challenges with a strong technical aptitude.
  • Facilitate change management for team norms and culture.
  • Identify critical path dependencies and create detailed work plans.
  • Proactively identify risks and develop mitigation strategies.
  • Coordinate cross-functional teams to ensure alignment and resolve issues quickly.
  • Optimize resource utilization with team leaders.
  • Establish metrics to measure project success and areas for improvement.
  • Drive process improvements and implement efficient workflows.
  • Ensure all critical project deliverables are completed and signed off.
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