Inside Sales Account Executive - SMB- UCaaS/CcaaS (West)

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Requirements:

• 2+ years of Account Executive (Closing) experience in a SaaS or equivalent environment.
• Direct SaaS/Cloud selling experience is required.
• Experience in inside sales is necessary.
• Salesforce CRM experience is preferred.
• A BA / BS degree or equivalent experience is required.
• Strong Internet research skills and excellent PC literacy are desirable.
• Attention to detail, organization, ethical conduct, self-motivation, and responsibility are valued.
• Proven track record of closed sales, client satisfaction, and teamwork is expected.
• Strong verbal skills and consultative professional business acumen are crucial.
• Demonstrated excellence in presentation skills and strategic messaging is beneficial.
• Presence and proficiency in social media, especially LinkedIn, is preferred.
• Strong collaboration and relational skills are necessary.

Responsibilities:

• Working collaboratively with Sales Development to establish a healthy sales pipeline.
• Leverage tech stack for efficiency and log all activities.
• Create client demos, presentations, quotes, and proposals.
• Conduct high-level conversations with C-Level and VP-Level Executives.
• Employ solution-selling techniques to guide sales to close.
• Utilize Salesforce CRM for tracking and updates on sales activities.
• Work with management to deliver forecasts and identify opportunities.
• Forecast sales activity and revenue while ensuring customer satisfaction.
• Resolve client issues and escalate as needed.
• Stay informed about product lines, competition, and industry trends.