Enterprise Client Success Manager

Posted 4 days agoViewed

💎 Seniority level: Manager, Solid experience in a client-facing position leading large and complex client relationships

📍 Location: Brazil

🔍 Industry: Corporate wellness

🏢 Company: Wellhub

🗣️ Languages: Portuguese, English

⏳ Experience: Solid experience in a client-facing position leading large and complex client relationships

🪄 Skills: LeadershipNegotiationFluency in EnglishClient relationship managementCross-functional collaborationSales experience

Solid experience in leading large and complex client relationships in a client-facing position.
Strong leadership skills with the ability to collaborate with cross-functional teams.
Ability to operate independently and manage multiple clients/projects concurrently.
Strong attention to detail and problem-solving skills.
Highly proficient in both Portuguese and English.

Responsible for developing a sales plan for each named client, defining products and expansion opportunities.
Lead the client relationship for large and complex enterprise accounts throughout the client lifecycle.
Ensure contract renewals, expansions, and negotiate contracts on an annual basis.
Partner with client's HR and decision makers to connect their executives with Wellhub executives.
Provide product feedback, including client requirements and suggested enhancements.
Live the company mission by promoting wellbeing in the workplace.